Refund Policy:
Thank you for choosing Docent E learning for your online education needs. We strive to provide high-quality courses and excellent customer service. However, we understand that there may be situations where you need to request a refund. Please read our refund policy carefully before making a purchase:
1. Refund Eligibility:
- Refunds are only applicable for courses purchased directly through our website.
- Refunds will only be considered within 30 days of the purchase date.
- To be eligible for a refund, the course must not have been accessed or completed.
2. How to Request a Refund:
- To request a refund, please contact our customer support team at [email protected] with your order details and reason for the refund request.
- Our team will review your request and determine if you are eligible for a refund.
3. Refund Processing:
- If your refund request is approved, the refund will be processed within 5-7 business days.
- Refunds will be issued to the original payment method used for the purchase.
4. Non-Refundable Items:
- Gift cards, promotional offers, and bundle deals are non-refundable.
- Refunds will not be issued for courses that have been accessed or completed.
5. Contact Us:
- If you have any questions or concerns about our refund policy, please contact us at [email protected]
Thank you for choosing Docent E learning. We value your trust and strive to provide a positive learning experience for all our students.
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